AISHAKIVUMBI LIMITED respects your privacy. This policy explains how we handle personal information when you visit our website, contact us or enquire about our services.
1. Who we are
AISHAKIVUMBI LIMITED is responsible for deciding how personal information described in this policy is used. Our contact address is Flat 15 Horatio House, Horatio Street, London, England, E2 7SD.
2. Information we collect
We may collect your name, contact details, location, service preferences, availability and the information you include in an enquiry. If you discuss a particular support need with us, we may also receive relevant household or wellbeing information. Please only provide information that is necessary for us to respond.
3. How we use information
We use personal information to respond to enquiries, assess and arrange appropriate services, communicate about ongoing support, keep business records, maintain safety, improve our services and comply with legal obligations. We rely on consent, steps taken at your request before a contract, performance of a contract, legal obligations and legitimate business interests, as applicable.
5. Security
We use reasonable organisational and technical measures designed to protect personal information from unauthorised access, loss, misuse or disclosure. Access is limited to those who need the information for a legitimate purpose.
6. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including service delivery, safety, record-keeping and legal requirements. Retention periods vary according to the type and sensitivity of the information.
7. Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict use of your information, object to certain processing, request portability, or withdraw consent. You may also raise a concern with the UK Information Commissioner's Office.
8. Cookies and links
This website may use essential technical storage required for basic operation. Links to third-party websites are provided for convenience; their privacy practices are governed by their own policies.
9. Contact us
To ask a privacy question or exercise your rights, email [email protected] or write to Flat 15 Horatio House, Horatio Street, London, England, E2 7SD.